Monday, February 28, 2011

TM1web export to pdf not working

Sometimes you may receive an error when installing TM1 that the pdfcamp did not install correctly or on an existing TM1web or contributor application you may find the "Export to PDF" button is not working.

You should then test this by going into the TM1\Bin\PDFCamp directory and running the appropriate setup.exe (32 bit or 64 bit depending on your OS).

If you receive a message such as:

"enummonitors_failed error (1722)"

then it's likely the your print spooler service has not been started and you need to manually start it as per the instructions here:

I think this same issue can happen when installing Cognos Express too